Terms & conditions

TERMS AND CONDITIONS OF WWW.RENT-SWAROVSKI.AE (the “Website”).

The Website is operated by Allied Enterprises L.L.C, trading as Swarovski, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number 203385, whose registered address is at P.O. Box 30069, Dubai, United Arab Emirates, and whose paid-up share capital is 200,000,000.00 United Emirates Arabic Dirhams (“Swarovski”, “us”, “we”, “our”).

The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).

By visiting the Website you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website (or any of our other websites and related micro-sites or platforms accessed through the URL www.rent-swarovski.ae and related domain name) (the “Services”).

If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. Your attention is drawn to our policies relating to the rental transaction terms contained in these Terms and Conditions. If you are a minor and/or are aged under 18, you must let your parent or guardian know about these Terms and Conditions before you register to use this Website or any of the Services.

We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by Swarovski in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and without prejudice to any other rights of Swarovski.

REGISTRATION

Website Services are exclusively available to customers in the United Arab Emirates and require registration, with individuals needing to be at least 18 years old. Users are responsible for losses stemming from information they provide, and identity verification may be requested with the right to delay registration or suspend/terminate accounts if requirements aren't met. Third-party service integration may involve data sharing following our Privacy Policy. If you choose to register or subscribe, you must provide accurate information and promptly update it; failure to do so may lead to liability for losses due to unauthorized use, as users must ensure password and account security, with Swarovski disclaiming responsibility for any resulting loss or damage.

Please refer to our Privacy Policy or information about how we use your data.

YOUR CONTENT 

You are responsible for your use of the Website, for any information, text, graphics, photos, or other materials which you upload or post to the Website or any of our other websites, and related micro-sites and platforms accessed through the URL www.rent-swarovski.ae and related domain names and for any consequences thereof. Most content you submit, post, or display through the Website is public by default and will be able to be viewed by other users and through third party services and websites. You should only provide content that you are comfortable sharing with others under these Terms and Conditions. When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. We may not monitor or control Your Content and, we cannot take responsibility for Your Content. Any use or reliance on Your Content, or content provided by any party other than Swarovski (such as other users) (“Other Content”) or obtained by you through the Website is at your own risk. Your Content may be moderated and may take up to 48 hours to be displayed but Swarovski does not commit to checking all Your Content or Other Content and will not be liable for the same. If you have a complaint about any posts, please contact our Customer Service. Swarovski reserves the right, in its sole discretion, not to publish or to remove any Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.

We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Other Content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred because of the use of Your Content or Other Content posted, emailed, transmitted, or otherwise made available via the Website or broadcast elsewhere.

You retain your rights to Your Content. By submitting, posting, or displaying Your Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute Your Content in allmedia or distribution methods (now known or later developed). You agree that this license includes the right for Swarovski to provide, promote, and improve the services it provides and to make Your Content available to other companies, organizations or individuals who partner with Swarovski for the syndication, broadcast, distribution, or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use. Such additional uses by Swarovski, or other companies, organizations or individuals who partner with Swarovski, may be made with no compensation paid to you with respect to Your Content.

We may modify or adapt Your Content to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services, or media. We always reserve the right (but will not have an obligation) to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms and Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Swarovski, its users and the public.

You may not do any of the following while accessing or using the Website: (i) access, tamper with, or use non-public areas of the Website, our computer systems, or the technical delivery systems of our providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Website by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to the Terms and Conditions), unless you have been specifically allowed to do so in a separate agreement with us; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Website to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Website, or by scripting the creation of Your Content in such a manner as to interfere with or create an undue burden on the Website.

This Website may contain links to other websites operated, controlled, or produced by third parties. Unless otherwise indicated, we do not control, endorse, sponsor, or approve any such third-party websites or their content, nor do we provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content. You agree to abide by these third-party websites and platforms terms and conditions.

ELIGIBILITY

The rental of Swarovski products through www.rent-swarovski.ae (the “Products”) is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates.

In order to rent Swarovski Products on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, alternate contact phone number, valid e-mail address, payment details, valid billing address, and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete, and correct and confirm that you are the person referred to in the billing information provided.

The Website is only available to persons who meet Swarovski terms of eligibility, those who hold a valid credit/debit card by a bank acceptable to Swarovski, and those who have authorized us to process a charge or charges on their credit/debit card in the amount of the total rental transaction price for the product(s) which they rent. Products are for personal use only and shall not be re-sold, used for commercial purposes, or for any other commercial benefit. Swarovski reserves the right to restrict multiple quantities of an item being shipped to any one customer or delivery address.

By making an offer to rent Products(s), you expressly authorize Swarovski to perform credit checks and to transmit or obtain your credit/debit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit/debit card, obtain an initial credit/debit card authorization and/or authorize individual rental transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for information about how we use your data.

ORDERS FOR THE PRODUCTS

The Products appearing for rent on the Website are subject to acceptance and availability. If, for any reason following the placement of an order for product(s), we are unable to supply a particular Product, we will inform you as soon as possible, cancel your order in respect of the relevant Product(s), and refund you or re-credit your account for any sum that has been paid by you or debited from your credit/debit card for the Product(s) which cannot be supplied by us.

All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in Product or pricing information, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms and Conditions or any other problem identified by us.

When placing a rental order, you must choose the number of days that you wish to rent the Product for, within the timelines available from time to time on the Website (such period to be referred to as the “Rental Period”).

Your Products must be ordered at least five (5) days before your requested date. Orders within five (5) days of your date may be approved by Swarovski in its sole and absolute discretion and is in no wayguaranteed.

Swarovski will store a record of your transactions for a minimum of five (5) years.

Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order; it is a confirmation that we have received it.

Unless canceled, acceptance of your order will be perfected upon completion of the packing of your order by us. Completion of the contract between you and Swarovski will be perfected when we dispatch the Products to you, at which time you will receive a second email confirming that your order has been dispatched. The rent contract is therefore concluded in Dubai, United Arab Emirates, and the language of the contract is English. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of Swarovski.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from the Website, whether that Product has been rented, removing, screening, or editing any materials or content on the Website, refusing to process a transaction, or unwinding or suspending any transaction after processing has begun.

Every effort is made to make sure all details on the Website are accurate; however, we may from time to time discover an error in the pricing of Products. If we discover an error in the pricing of a Product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a Product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a Product that is priced incorrectly, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled. If you have already paid for the Product(s), we shall refund the full amount or re-credit your account in such a sum as soon as we are able. If Products are recalled in transit, we will process your refund/re-credit once the Products have been returned to us.

By confirming your rental at the end of the order process, you agree to accept and pay the full amount payable for the Product(s) as set out in your order, including any delivery charges applicable to that order. 

PRICES AND PAYMENT POLICY

The price of the Products shown on the Website and delivery charges are shown in your local currency and are exclusive of any applicable taxes or import duties.​

Delivery charges will be added to the price of the Products and will be indicated in your local currency, separately on the order form during the check-out process. 

If you are a customer whose credit/debit card is not denominated in United Arab Emirates Dirhams, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

We accept the following forms of payment:

- credit/debit card: VISA/MASTERCARD/AMERICAN EXPRESS

All credit/debit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery. We will cancel your order and contact you for an alternative method of payment.

The details on the credit/debit card used to make the payment must match the exact ID information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon completion of the shipping of your order by Swarovski. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it.

No credit/debit cards’ details will be stored, sold, shared, rented, or leased to any third parties except by our online payment gateway service provider.

We take reasonable care to make the Website secure. Rest assured that your card number will be protected using SSL (Secure Socket Layer). SSL is a security technology that encrypts your card details and provides a secure connection between Internet browsers and websites, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

When you place a rental order for a Product, you hereby authorize Swarovski and our authorized payment processor to charge your payment card or other payment instrument for the rental fee and any other fees, including but not limited to taxes. Further, in placing any rental order, you must agree to the terms and conditions of our payment processor.

We will charge the rental fee, delivery fee (if applicable), applicable taxes, and applicable surcharges immediately upon your order. The total fee will be shown on the website. Rental fees exclude all goods and service tax, fees, customs, duties, levies, and other governmental assessments, all of which shall be paid by you directly or, if paid by Swarovski, shall be paid by you to Swarovski in connection with your rental order.

If your payment and registration information is not accurate, current, and complete, and you fail to notify us promptly when any such information changes, we reserve the right to suspend or terminate your account and refuse access to the services.

If you do not notify us of updates to your payment method to avoid interruption of the services, we may participate in programs supported by your card provider to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.

We reserve the right to suspend or cancel a Product rental order or terminate your account and/or access to the services in the event that we are unable to successfully charge the provided payment method.

You are solely responsible for any additional taxes and other fees and expenses, including but not limited to delivery and handling fees.

DAMAGED OR LOST PRODUCTS

Customers are responsible for treating Swarovski Products with the highest degree of care. Customers are liable for any loss, destruction, or damage to the Products for any reason, including theft, loss, damage, visible stains or scratches, or any other reason, whether caused by Customers or not.

Damage to Products

If the Product is damaged beyond normal wear and tear, as determined by Swarovski in its sole and absolute discretion, then we are entitled to, and you authorize us (or our authorized payment processor) to bill your payment method the full price of repairing or replacing the Product at our sole discretion. If we are not able to charge the relevant fees, we reserve the right to claim those fees from you in any other legal way. Furthermore, we may also, in our sole and absolute discretion, take one or more of the following actions:

(i) Charge you for the full original retail price of the Product(s), including any additional costs and expenses, and require full payment for the total replacement value of the Product, including the additional costs and expenses.

(ii) Suspend or terminate your Account in our sole discretion.

Late Returns and Lost Products

If you delay returning the Product after the Rental Period, the Rental Period shall be automatically extended for a maximum period of ten (10) calendar days, during which we will be entitled to charge you the daily rental price of the Product(s) that remain in your possession. 

If you have not returned the Product after the ten (10) calendar day period, Swarovski considers the Product as lost and is entitled to:

(i) Charge you for the full original retail price of the Product(s), including any additional costs and expenses, and require full payment for the total replacement value of the Product, including the additional costs and expenses.

(ii) Suspend or terminate your Account in our sole discretion.

In the case of a lost or damaged Product, please contact us at (SWR Customer Service) atinfo@swarovski-rental.ae immediately. 

Additionally, you acknowledge and accept any other risks associated with the use and possession of the rented Products, including but not limited to damage or loss due to accidents, natural disasters, or other unforeseen events.

If we are not able to charge the amounts mentioned in this section, we reserve the right to claim those amounts from you in any other legal way.

DELIVERY & COLLECTION

Swarovski delivers to the United Arab Emirates.

Swarovski will deliver your order to the address specified in your order. Delivery charges will be indicated during your check out process, in your local currency.

Orders may not be delivered to P.O. boxes, AFO/FPO addresses or to any address outside the United Arab Emirates.

Swarovski will deliver your orders Monday through Friday excluding Saturday and public holidays.

If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.

By using our delivery and collection services, you agree to these Terms and Conditions. For any questions or concerns, please contact our customer service team.

All deliveries will be made through a Swarovski shipping partner, which may vary at the discretion of Swarovski.

Upon delivery, you bear responsibility for the Products. Swarovski does not bear liability for Products left unattended in an unsecure delivery location. 

You agree to provide a safe delivery address upon confirmation of your order. If an unsecure shipping address is provided, Swarovski does not maintain liability for items lost or stolen. 

You acknowledge that “unsecure shipping address” refers to (but is not limited to) locations where Swarovski Products can be left unattended for extended periods of time. 

In addition, Swarovski does not maintain liability for delays or loss associated with failure to provide a secure shipping address.

Swarovski offers the following delivery methods in the United Arab Emirates for all online rentaltransactions:

Collection

You are solely responsible for the Product until it has been collected by a Swarovski shipping partner. We do not recommend leaving the Product unattended at a collection location, but instead coordinating a time you can be available to oversee the collection. Should you require an updated delivery/collection window, email info@rent-swarovski.ae within 24 hours of the scheduled delivery/collection for assistance.

In the event of a missed scheduled collection, Swarovski will schedule an additional collection time, one (1) day after the originally scheduled collection time as a courtesy. Products not returned with the provided packaging must be shipped back to Swarovski via the shipping partner.

You assume all costs associated with the returns of Products not properly repacked correctly. Orders not returned via the preferred Swarovski shipping partner are also subject to fees if applicable. Additional missed collections and collection rescheduling may result in additional delivery fees.

We are not responsible for any personal or other items left in the Products or which are returned to Swarovski in the return packaging. Our staff may assist in attempting to locate such items at a customer’s request but are not obligated to and assume no liability for doing so.

 

CANCELLATION, RETURN & EXCHANGE POLICY

Swarovski's top priority is to satisfy all its customers.

Cancellation

We fully understand that sometimes you might change your mind regarding your rental transaction. If you change your mind before receiving your order, just call our Customer Service Team at 800 772 7553 to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been shipped. If your order has already been shipped, such cancellation will be treated as a return. Please refer to our Return section below for further information. In all circumstances, you can always contact our Customer Service who will be happy to assist you.

Return During Rental Period

If you are not completely satisfied with a rented Product, you have the right to request to return the Product within four (4) hours of receiving it by contacting our customer service team.

For the full collection process, please see the collection terms above under the Delivery & Collection section.

All Products must be returned to us unused and in the same condition as received, in their original box (outer and inner boxes) and packaging, along with the original invoice.

We monitor the number of returns made by customers and may refuse to accept orders at our discretion if Products are returned repeatedly.

Return at the End of the Rental Period

At the end of the Rental Period, Swarsovski will schedule the collection of the Product with its chosen courier service.

For the full collection process, please see the collection terms above under the Delivery & Collection section.

All Products must be returned to us in the same condition as received, in their original box (outer and inner boxes) and packaging, along with the original invoice.

Refunds 

We may withhold reimbursement until we receive the returned Products, or you provide evidence of having sent back the Products, whichever occurs first. Once we receive and inspect the returned Product(s) and approve the return via email, we will process the reimbursement. You will not incur any fees as a result of this reimbursement.

PRODUCTS LIABILITY

By renting Products through the Website, you acknowledge and agree that Swarovski carries no Productliability save as described in the preceding paragraphs in relation to returning and exchanging the Products or refunding/crediting the price paid, and that full liability for the Products rests with the manufacturer. The terms of the manufacturer’s Product liability are found in the Product’s package or in the notice that accompanies the Products.

INTELLECTUAL PROPERTY

All copyright, trademarks, trade names, trade dress, designs, the “look and feel” of the Website, other intellectual property and material, rights on and relating to the Website including software and all HTML and other code contained in the Website, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads and video clips (collectively, the “IP”) are and shall at all times remain vested in Swarovski and/or are the property of their respective owners, and are protected by the United Arab Emirates and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only as expressly authorized by Swarovski and/or its third party licensors provided, however, that you (i) do not modify or alter the IP in any way; and (ii) do not provide or make available the IP to any third party in a commercial manner. You will not acquire any copyright, trademark, or other proprietary rights whatsoever in the IP. No license, right, title, or interest in any materials or software is transferred to you because of your use of the Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP or our Website. The IP may be used only as a shopping resource. Any other use, including the reProduction, modification, distribution, transmission, republication, display, or performance of the IP is strictly prohibited.

Swarovski is the exclusive owner or licensee of the IP (as applicable) and is the exclusive licensee of the www.rent-swarovski.ae domain name.

CONTENT

Swarovski provides no warranty as to the accuracy of the content on the Website, nor does it warrant that such content is error free or reliable or that your use of the content will not infringe the rights of third parties. Swarovski does not warrant that the functional aspects of the Website or its content will be error free or that the Website, its content, or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment or data, Swarovski is not responsible in any way for those costs. Swarovski makes no warranty regarding the Website’s content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy, or usefulness of any content on this Website. Swarovski reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that Swarovski is not liable to you or any third party for any such withdrawal.

We endeavor to provide an accurate description of the Products on the Website and to display the coloursof the Products as accurately as possible. We cannot guarantee that your monitor’s display of any colourwill be accurate.

The personal opinions of the designers and labels whose Products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Swarovski and we accept no responsibility for any such views expressed in any media.

 INDEMNIFICATION

You agree, at our request, to defend, indemnify, and hold harmless Swarovski and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website, any breach by you of these Terms and Conditions or the use by any other person accessing the Website using your Internet account. Swarovski reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of the Website.

AVAILABILITY

You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that Swarovski cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website, and that (iii) the operation of the Website may be adversely affected by conditions and performances outside Swarovski’s control, such as, for example, transmission and telecommunication links between Swarovski and you and between Swarovski and other systems and networks.

Swarovski may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. Swarovski is not liable for any modification to or suspension or interruption of the Website.

DISCLAIMER

OUR WEBSITE IS PROVIDED BY SWAROVSKI ON AN “AS IS” AND “AS AVAILABLE” BASIS. SWAROVSKI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SWAROVSKI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, SWAROVSKI DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND CONDITIONS.

LIMITATION OF LIABILITY

Nothing in these Terms and Conditions is intended to affect your rights as a consumer under the laws of the United Arab Emirates. 

The use of the Website or any of the Services or Products available thereon is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or Products available thereon.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL SWAROVSKI OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF SWAROVSKI HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL SWAROVSKI BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITES AND CLAIMS IN EXCESS OF THIS LIMITATION.

MISCELLANEOUS

We reserve the right to modify these Terms and Conditions at any time without notice to you. Any modifications of these Terms and Conditions will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Terms and Conditions. Please read the Terms and Conditions and check back often. If you do not agree to any change to the Terms and Conditions, then you must immediately stop using the Website.

These Terms and Conditions constitute the whole legal agreement between you and Swarovski and govern your use of the Website and all Services and Products available thereon and completely replace any prior agreements between you and Swarovski in relation to the same.

You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you and Swarovski may stop providing the same (or any features within them) to you or to users.

You understand that Swarovski grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials and Swarovski reserves the right to revoke these exceptions either generally or in specific cases.

You understand that you are solely responsible for (and that Swarovski has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage which Swarovski may suffer) of any such breach.

If Swarovski does not exercise or enforce, or delays in its exercise or enforcement, of any legal right or remedy, this will not be taken to be a formal waiver of Swarovski’s rights.

You and Swarovski are independent contractors, and these Terms and Conditions, including but not limited to submission or distribution of Your Content, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and Swarovski. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set out in the Terms and Conditions. Neither party shall advertise, represent, or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liability or obligation on behalf of, or in the name of, the other party, unless specifically provided for in these Terms and Conditions.

If any of the provision of these Terms and Conditions is held to be illegal or unenforceable, the other terms of these Terms and Conditions shall not be affected and shall remain in full force and effect.

These Terms and Conditions are reproduced in English and Arabic. If there is any inconsistency between the English text and the Arabic text, the English text will prevail.

These Terms and Conditions are governed by the laws of the Emirate of Dubai, United Arab Emirates and all disputes arising hereunder are subject to the exclusive jurisdiction of the Dubai courts.

CONTACT US - CUSTOMER SERVICE

If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Service by email at info@rent-swarovski.ae or by telephone at 800 772 7553 every day from 10 AM to 10 PM (UAE TIME).